Frequently Asked Questions


Everything you need to know before your adventure. For any further questions, don't hesitate to reach out to us via Whatsapp.

What should I bring?
We recommend bringing swimwear, a towel, sun protection (preferably biodegradable), a hat, and a light jacket for the boat ride. We provide all snorkeling gear.
What is your cancellation policy?
Please contact us via WhatsApp for our current cancellation and refund policy. Generally, we require 48 hours notice for a full refund.
Is lunch included?
Lunch is included in the full-day EspĂ­ritu Santo Island tour. For the Balandra tour, we provide fresh fruit snacks and drinks.